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mutt2mutt
Novice

Mar 22, 2008, 11:59 AM

Post #26 of 79 (4297 views)
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Re: [shalmay] my dog suffering while boarding at petshop [In reply to]	Can't Post

Oh my your poor dog. I hope he is ok now.

(This post was edited by mutt2mutt on Mar 22, 2008, 12:03 PM)

shalmay
Member

Mar 23, 2008, 12:55 AM

Post #27 of 79 (4286 views)
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Re: [mickey123] my dog suffering while boarding at petshop [In reply to]	Can't Post

wow.... so great to know that... she is getting great

when she is more growing up, u will find out more her goodness..

just remember give her much praises when she is doing good Smile

mickey123
Enthusiast

Mar 23, 2008, 1:38 AM

Post #28 of 79 (4281 views)
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Re: [shalmay] my dog suffering while boarding at petshop [In reply to]	Can't Post

yeah.. that's what we do now.. praise her..

we find out that now she really understand what are we talking about? she knows 2 languages now.. ahhahah ..one is "hokkien" and another one is "mandarin".. but, I think she knows hokkien more since my mom and I talk to her in hokkien.. :) That's why we have problem when go to the training class.. hahaha.. cause she' can't understand English..

chrislimyy
K9 Kaki

Mar 23, 2008, 1:48 AM

Post #29 of 79 (4278 views)
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Re: [mickey123] my dog suffering while boarding at petshop [In reply to]	Can't Post

hahaha...a dog that understands hokkien...thats new!

shalmay
Member

Mar 23, 2008, 4:42 AM

Post #30 of 79 (4273 views)
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Re: [mickey123] my dog suffering while boarding at petshop [In reply to]	Can't Post

haha.. very interesting.. ur dog understand 'hokkien'

for my dog, he is knowing cantonese and some simple english words.. if my friends talk with him by mandarin.. his just like this "

"... haha

oh ya.. the boss from the grooming shop, suddenly messaged to apologize with me yesterday.. now only said sorry to me.. is it too late? my dog was tortured so painful already..

and she said only will inform me when my dog in case serious.. wah.... is it called "responsible" ? is it need to wait for the last breath of my dog only giving him a vet checking?

from the vet healthy recorded, my dog is healthy and no skin problem... now.. my dog is under many troubles... because of this boarding service.. Mad

i am so angry Mad

chrislimyy
K9 Kaki

Mar 23, 2008, 5:09 AM

Post #31 of 79 (4272 views)
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Re: [shalmay] my dog suffering while boarding at petshop [In reply to]	Can't Post

hahaha...just take good care of your doggie...am sure will recover in no time...as for the boarding guy, dont go there anymore next time...haha... Tongue

mickey123
Enthusiast

Mar 23, 2008, 5:40 AM

Post #32 of 79 (4271 views)
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Re: [shalmay] my dog suffering while boarding at petshop [In reply to]	Can't Post

well, they only dare to message you.. but not calling you.. hahaha.. i think if they call you, you'll scolded them for sure..

by the way, I think you did learn something from this lesson.. and actually not only you.. but, all of us...cause you share this story with us..

so, how's your furkid now? is her skin problem cured?? hope that she'll recover soon.. :)

shalmay
Member

Mar 23, 2008, 6:53 AM

Post #33 of 79 (4265 views)
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Re: [mutt2mutt] my dog suffering while boarding at petshop [In reply to]	Can't Post

he is fine now... my best friend helping me to take care him at my house now... hope he will recover soon.. Frown

shalmay
Member

Mar 23, 2008, 7:00 AM

Post #34 of 79 (4264 views)
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Re: [chrislimyy] my dog suffering while boarding at petshop [In reply to]	Can't Post

of course i won't go there anymore..

even the vet ( just downstairs the grooming shop), i also won't be their customer anymore Mad

because they all are friends.. later they 'pakat' then i die lo..

shalmay
Member

Mar 23, 2008, 7:11 AM

Post #35 of 79 (4263 views)
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Re: [mickey123] my dog suffering while boarding at petshop [In reply to]	Can't Post

still have to double confirm with the vet body checking of my dog..

hope everything will be ok... Unsure

mickey123
Enthusiast

Mar 23, 2008, 4:06 PM

Post #36 of 79 (4245 views)
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Re: [shalmay] my dog suffering while boarding at petshop [In reply to]	Can't Post

em.. hope that your furkid will be recovered soon.. by the way, should have improvement cause at least your furkid goes back to your house.

shalmay
Member

Mar 24, 2008, 12:02 AM

Post #37 of 79 (4217 views)
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Re: [mickey123] my dog suffering while boarding at petshop [In reply to]	Can't Post

ya.. he is safe at home now..

i just wondering why the boss not send my fur kid to the downstairs vet for a checking.. because my fur kid's legs and ass part really injuries sensible.. and the vet just downstairs from her shop.. the vet also her friend.. why not just send for a simple checking.. and said only will let me know when it become serious..

equine park, sri kembangan here only got 1 vet and 1 grooming shop.. and there are just upstairs and downstairs, so convenience for their business.. but why they can't take care customer's fur kids with love and responsible..

our fur kids are innocent

mickey123
Enthusiast

Mar 24, 2008, 12:29 AM

Post #38 of 79 (4215 views)
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Re: [shalmay] my dog suffering while boarding at petshop [In reply to]	Can't Post

conclusion: They just want to make money.. but, they don't care about the dog.. Mad

shalmay
Member

Mar 25, 2008, 12:05 AM

Post #39 of 79 (4183 views)
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Re: [mickey123] my dog suffering while boarding at petshop [In reply to]	Can't Post

agree.. agree..

really no idea how my fur kid passed his every single night there... for 2 weeks long...

with painful injuries.. painful throat and cough..

i was paid for his tortured boarding Mad

mickey123
Enthusiast

Mar 25, 2008, 1:10 AM

Post #40 of 79 (4178 views)
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Re: [shalmay] my dog suffering while boarding at petshop [In reply to]	Can't Post

poor poor doggie... but, she'll never have that experience again.. :) so, no worries.. Sly

shalmay
Member

Mar 26, 2008, 5:58 AM

Post #41 of 79 (4078 views)
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Re: [mickey123] my dog suffering while boarding at petshop [In reply to]	Can't Post

i will be back to kl on this friday.. can't wait to see my baby..

thanks so much for all ur concerning..

i really learned from it.. hope they are the same..

Amber.Faith
Old Kaki

Mar 26, 2008, 9:03 AM

Post #42 of 79 (4064 views)
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Re: [shalmay] my dog suffering while boarding at petshop [In reply to]	Can't Post

Hi there Shalmay!

Actually, I met your dog who's name is Canon right? The groomer girl was walking him that day when he was boarding with her. No, she never did purposely choke him or anything like that. Canon was kinda like pulling all over the place while we were talking & she was just holding on to him tightly & then asked him to sit (which he did). I know this groomer girl coz I have brought my dogs there a few times already for bathing. We live in Puncak Jalil, quite near to the groomer's place & Baby Pets.

Honestly, dogs being boarded anywhere eventhough being caged or not caged, some will tend to fall sick. Common symptoms are, flu, cough, vomiting, lost of appetite & fever. Some will go home very tired too & will sleep throughout the whole day. The reason, it is just plain stress. The dogs that board at our place are not caged & they are all happy, running around & playing with each other. Eventhough they are happy & having so much fun, they are still stressed up becoz of the different environment & timetable. Some have gone home sick before but none are dead. They still come back for boarding with us becoz the owners understand that the sickness was not purposely caused by us.

When boarding dogs at vets or anywhere else where the dogs will be caged 24/7 or even half a day, these things are to be expected. The cages are uncomfortable as you can see & the cages tend to make the sog's elbows look icky. Sometimes, when caged too long, the legs become weak & wobbly. I know you boarded your dog for about a month right? The groomer told me.

The reason why your dog fell sick was not becoz of the groomer's rough handling. Canon was wearing a soft collar. Even if she did choke him, he would have not gotten a cough. Heck, I jerk my dogs all the time with a choke chain & they're fine. He got sick becoz possibility no.1: He was mixed around with other dogs & one of them was sick & the germs were passed on to him. No.2: He was just so stressed up in a place where he's cage almost 24/7 a day for 1 month & then all these dogs were barking their heads off & making so much noise. There could be many reasons why he got sick. But I feel it was becoz of all the stress than anything else. It has got nothing to do with the groomer's rough handling...

To tell you the truth, being at the vet's, being caged up is very very stressful for the dog. Was this his first time boarding too? If it was, this could have also caused him to fall sick. Stress + depression...

So next time, if you really don't want these things to happen to him again, board him at a place where they don't cage dogs at all. But there's still a 30% chance that he will fall ill again. But it's nothing serious. Sometimes it's not the boarder's fault either if the dogs fall ill. But usually owners will scold the person who's taking care of the dog becoz that person is the one responsible for the dog during that certain duration of boarding.

I hope you understand what I'm trying to say here. Anyway, I'm sure he's fine now right? It's not a big problem. It's just a small thing...

shalmay
Member

Mar 26, 2008, 11:18 PM

Post #43 of 79 (4008 views)
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Re: [Amber.Faith] my dog suffering while boarding at petshop [In reply to]	Can't Post

hi amber.faith

oh, u know the groomer? ok.. the world is so small.. u tried to help her explain here..

my dog is not "Canon".. my dog is "Kenneth"

hmm.. i think u made a big mistake..

anyway, u meant that if my dog gets injured during board is the owner and the dog's problem, right?

our fur kids will surely get injured while on board?

their bodies will surely get some sort of problem while on board?

ya.. my big problem was sending my dog to that boarding place..

now, i still in dubai, i will be home on friday.. and i will take my dog to vet for checkup

u said that this is just a small matter... but i'm sure u will be sad if u see my dog..

hmm.. did she tell u that she did not allow my dog to drink water because he pees alot?

did she tell u how hard she pulled my dog up the stairs?

did she tell u that she lied about the time the injury happened?

did she tell u that I wanted my dog to be fed twice a day but only once was given?

did she tell u that she promised me a cage simliar size to the one i have at home?

which was not true.

i know the groomer.. i knew her when kenneth was just a puppy.. that's why i always trusted her..

do u understand how disappointed i am now?

that day i called her, i asked her why my dog s bottom has some red marks. she answered "oh, he got it BEFORE he came here"... but, i'm very sure that my dog didnt have any red sore injuries before i send him for boarding.. then she replied "oh, maybe the cage caused it"..

wah.. this is the way answered me..

i understand u are trying to help her right here.. anyway, i will go to her place to settle this when i back to kl.. Canon or Kenneth.. anyway, maybe u met the wrong person and wrong dog.. i really appreciate that you are trying to help all of us

what would u do if it was your dog?

did u see the photos I uploaded? The injured part was red and fresh.. Mad

Amber.Faith
Old Kaki

Mar 27, 2008, 9:14 AM

Post #44 of 79 (3976 views)
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Re: [shalmay] my dog suffering while boarding at petshop [In reply to]	Can't Post

Hi Shalmay. Sorry if I sound like I was defending her. I'm not actually. Just telling you what usually happens when a dog is being caged up for many hours. Ooops, I didn't see the pictures earlier on. I just saw them. Yes, these are the common scars when dogs are caged. The cage is not very comfortable & it's like bars at the bottom & it's very uncomfortable for the dog. The dog's weight is on it.

By the way, I think I'm talking about the right groomer. This groomer's place is called Upstairs Grooming right? She has a Poodle & a cat that roams free in her grooming place. I can't remember her name actually but anyway, we're not friends or anything like that. On that day when I met her downstairs with Canon/Kenneth, she was not handling him all that hard. But on the other hand, I did not see her coming down & going back up the stairs so I don't know how she handled him. She didn't mention anything about him being scared about the stairs...

Yes, there are care takers who want to control the dog's peeing & pooing problem. We too sometimes control some dogs meals becoz we just have to. As long as the dogs don't go home thinner & as long they've been having fresh water all the time, then that's okay. But the groomer not giving him water is just not right. The dog needs water all throughout the day eventhough they're caged. I understand that she's trying to control his toilet habits but that's too extreme...

I am very sure that those scars were caused by the cage. The groomer should have been responsible for them but maybe she did not notice until you asked? You know lah, she's a busy girl with lots of customers on some days so she did not have time to check your dog's body.

Ofcourse I'll be very pissed if I see my dogs with those scars but then again, I would understand why they got them. It's becoz I allowed her to put my dogs in the cage. I know she will not allow my dogs to roam around freely in her place like her dog & cat & I know my dogs will be in the cage for 24 hours everyday except being let out for a few minutes walk well becoz, this is her way of boarding & I agreed to board my dogs with her. So therefore, it's partly her fault & my fault too for agreeing to board my dogs there when I know things like this will happen. I can't complain too much but I will not be happy if she didn't do anything about my dog's scars. Oh & then our dogs will be mixing around with other dogs. Some may be sick. You'll never know until your dog gets sick too...

We've not once boarded our dogs anywhere becoz we just don't trust anybody not even our friends. You'll never know what could happen with our dogs or what they would do to them.

So anyway, please don't get me wrong. I'm not siding her & she's not my friend. Just telling you that these things are to be expected when dogs being boarded anywhere, caged or not caged. I just hope your dog is okay now & that his scars are healed. Next time, just board at your friend's place if you know & trust that she will do a good job at taking good care of him. But once again, no guarantee that dogs will go home not sick & not injured. Things happen & sometimes, it's not the care takers fault... Maybe the dog caused its own injury or its body gets cut by a thorn & so on. Anything could happen to our dogs.

(This post was edited by Amber.Faith on Mar 27, 2008, 9:26 AM)

peachtea
New User

Mar 27, 2008, 5:25 PM

Post #45 of 79 (3950 views)
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Re: [Amber.Faith] my dog suffering while boarding at petshop [In reply to]	Can't Post

hi, even i'm a newbie here...but i could realized you are defending the dog owner due to you seems be partial to the groomer.

I was not saying that this was the groomer's fault in fully, at least she must take the responsible and do apologize to the dog owner cause she was the one who responsible while in boarding period. But, she was shirk after I read all the posted here.

According your speech, we sent our beloved dog to boarding in healthy condition, but we would expect the sickness in return? It's sound scary... Who will dare to if say so? Isn't those boarding service cant be survive anymore?

I belif you are a dog owner too, so could you be calm when saw your dog was suffering contributed by others? This is common whereby I'm understand how's shalmay feel.

If you didnt saw how's the groomer did to Canon/Kenneth, then shouldn't be a commentator which this sensitive issue should be solve by both themselves ( groomer and the dog owner-shalmay), NOT us. We're just here to give some good advise and encourage each others.

Amber.Faith
Old Kaki

Mar 27, 2008, 8:20 PM

Post #46 of 79 (3922 views)
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Re: [peachtea] my dog suffering while boarding at petshop [In reply to]	Can't Post

Hi peachtea!

Hmmm, I'm a little confused by your reply. I'm not defending the dog owner nor the groomer. I don't know Canon/Kenneth's owner at all & I don' know the groomer well. I just send my dogs there for bath, that's all. And I am giving my piece of advise & that is, board at somewhere else where they don't cage dogs so that her dog will not get all those scars becoz those scars were caused by the cage.

In my previous reply, I said that I'll be very pissed that my dog has those scars or is sick but I will be calm for sure. Ofcourse I will ask the care taker why my dog is like this & like that. If she can tell me a good reason, then okay I understand but if she lies, then ofcourse I get angry but I'm not gonna shout at her or scold her. I'm not like that... I,ll just simply not board my dogs with her ever again.

The others are giving her suggestions so I guess I'm entitled to give my own opinion & suggestions too. Just like someone in this forum always says, this is a public forum so everyone is entitled to give their own opinion. No, this did not come from me... I hope I made it clear so that you won't misunderstand again.

Hush Puppy
New User

Mar 27, 2008, 8:38 PM

Post #47 of 79 (3917 views)
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Re: [Amber.Faith] my dog suffering while boarding at petshop [In reply to]	Can't Post

In Reply To

... then ofcourse I get angry but I'm not gonna shout at her or scold her. I'm not like that...

But mummy and daddy will shout and scold her instead??

LOL!!!

peachtea
New User

Mar 27, 2008, 9:17 PM

Post #48 of 79 (3906 views)
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Re: [Amber.Faith] my dog suffering while boarding at petshop [In reply to]	Can't Post

"I am very sure that those scars were caused by the cage. The groomer should have been responsible for them but maybe she did not notice until you asked? You know lah, she's a busy girl with lots of customers on some days so she did not have time to check your dog's body. "

Part of what you said, it's showed that you are explained on behalf of the groomer. But you always mention that you're not siding her. I dun know why you always try to explain but act oppositely, just let's those readers find out the truth themselves.

For sure, everyone are free to give any opinion here. But you also misunderstand wat I meant, shalmay is frustrated of her dog so that release her stress here, but you seem always defending her even you dont know the groomer well.

You just experienced sending your dog to groom there, but do boarding as well? If not, you dont know hows the groomer treat for those beloved was boarding. And from the picture attached, it's seems is a skin problem due to unhygience environment as well as my dog experienced before.

If just a cage matter, those injured part should be in corner of four limb, not in the middle point. The leg part can be seen obviously. Those skin has some flake on the surface, but not bleeding.

And I'm not misunderstand what you trying to point out, so pls dont misunderstand me as well.

shalmay
Member

Mar 28, 2008, 12:15 AM

Post #49 of 79 (3866 views)
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Re: [Amber.Faith] my dog suffering while boarding at petshop [In reply to]	Can't Post

it's ok, no sorry for me..

Although your piece of advise was sound like siding the party, anyway thanks for your "GENERAL OPINION" here.. Smile

lantiserette
Dog Kichi

Mar 28, 2008, 6:51 PM

Post #50 of 79 (3789 views)
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Re: [shalmay] my dog suffering while boarding at petshop [In reply to]	Can't Post

So sorry to c ur dog's drumstick not yummy anymore. But I'm sure with a little medication he'll be fine by the time u come home. I've visited a few grooming/boarding shops. Some I find is really creepy. Stacks of cages pile together. Sometimes, when we go to these boarding places, it really depends how sincere the person is. Some just want to make money n some just desparate.

I personally find some dog owners themselves r very irresponsible n inconsiderate. Some knowing their dogs have ticks, or distemperment or what so ever still bring their dogs for boarding. N they r like in denial when u tell them abt their dogs condition. So in cases like this, it really depends how professional the boarder wants to be. Some without even checking on the dog condition will just accept. N when u bring ur health dog there, that's when u r open to all these stuff.

But ur dog sores luckily is nothing that serious like getting a viral. Hopefully the boarder will accept the comment openly n try to improve on her boarding service (maybe less cages, so that the dogs hv more space to move). And also volunteer to treat ur dogs sores, that's the least she can do. This is called customer service. Malaysians generally r very poor in this area.

I'm not trying to hard sell, but I usually send my doggies for grooming with this lady, Rachel in Taman Tun. Her place is called Puppy Cottage. So far I have not left my girls for boarding but I've seen the place. She has specially designed cages made of tiles a doggie house and a door. Quite spacious coz only got a few side by side. N she has this big empty airconditioned room. N there r many doggies there, normally there for day care, n they r like all over her shop. And a fence to keep them from going to the main door. Quite a nice place. Rachel is a very nice humble lady to talk to but her partner, Ryan, I think is her husband is not that friendly la.

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